Riu Palace Kukulkan - Adults Only - All Inclusive

The building and grounds are well taken care of. The lobby floor was washed probably hourly. The staff was always friendly. The elevators are quick. I love that you can go to other RIU in Cancun and use their facilities. The beach was raked daily. The food at the restaurants was good.

The hotel was spotlessly clean, and the staff was incredibly friendly. We didn't get the elite club options, but the standard fare was more than enough for us. All of the options for dinner were great, especially if you prefer to eat earlier dinners - you can avoid the wait. The pools are nice and warm and also not very deep. Evening shows and events are varied and a lot of fun. There's a lot of variety across the acts. The location is a great spot to take day trips from, too. You'll have no issues getting taxis to and from the main areas of Cancun or pickup sites for a lot of tours. It's also really close to La Isla shopping center and other entertainment. The view was gorgeous. Even though there was some seaweed for this time of year, the beach cleared up after a couple of days. It would have been perfect if the beach area was more like Playa Norte at Isla Mujeres, but that's a short day trip and easy to find a nice beach day if you really want to see clea waters. Overall, we had an amazing stay.

Riu Resort was absolutely one of the best I’ve been, and hospitality was exceptional! Four pools, one with a bar, surrounded by lots of green, with direct access to the beach, and food station during the whole afternoon. Restaurants are absolutely fantastic, which bring us different options every night and events happening every day. Rooms are big, and an amazing view to the whole green, pool and beach giving us the fantastic sunrise view. Shuttles to the parties (super funny and worthy) happening during the week. Angel, Ricardo and the whole team were amazing. A big thanks to the Angel for welcoming us everyday in the breakfast informing us the activities and events happening every single day. He has to be complemented and rewarded for his work.

The staff were really nice and accommodating. The property was extremely clean!! Everywhere!! The food was amazing, I absolutely loved the variety and the different choices of restaurants located right on the property. The pool entertainment was the high light. The drinks and food on demand was like room service outside of your room. I would definitely return!! Best vacation I’ve had in a longtime. I didn’t wanna leave lol

- Beautiful staff and service! Everyone happy and smiling. - Great value for money! - Access to all other RIU properties/ parties - Luggage can be kept until you need to leave - Able to check out and use all facilities until 5PM - Views of the ocean - 3 pools and a pool bar!